A Shout-Out to AT&T


When our conversation ended and she had asked me several times if there was more she could do to help me in any way, I realized this was perhaps the very best customer service I have ever experienced from a company’s call center. She truly embodied the words “Customer Care.”

It’s nice to know that you can still get good customer service these days.  Normally I am passed around from recording to recording, pushing buttons till I get cut off and very angry.  Thank you, Kayla and AT&T for renewing my faith in customer care.

P.S. The AT&T Call Center where Kayla works is in North Carolina, USA.

Gary Ingram

Gary Ingram

I grew up in Golden, CO in the 50’s, the child of a middle class housewife and a lifelong employee of the U.S. Post Office. My professional career spanned 25 years with the U.S. Government and I retired early. Today I am an Aging-in-Place Specialist (which does not mean I just sit in a recliner and watch football), a devoted “Papa” to my grandchildren and partner to my lovely wife. I’m a crusty old fart who appreciates a good cigar, an old car, an occasional game of golf, Blue Collar Radio, NASCAR and my Denver Broncos. At BoomerReviews.com, I hold the title, “Chief of Questions.” Let’s see what you think about my questions and answers. Chime in!

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